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Please click here to pay your bill.

You can also call us on 0345 122 6780.

Information regarding Change of Ownership

It was recently announced that SSE’s water and wastewater networks are now under the new ownership of Leep Utilities. This means that the responsibility of supplying you with water and wastewater services will transfer to Leep Utilities with effect from 31/05/2019.

The services you receive will continue as normal. The only change that you will notice is that from 31/05/2019 any correspondence regarding these services including bills will be sent by Leep Utilities rather than SSE.

This information will let you know about the change of ownership of the networks, what this means to you and answer any questions you may have.

We understand that you may want to check to ensure this information is correct.

Who are Leep Utilities?

Leep Utilities is an experienced owner and operator of utility networks, operating across the country including MediaCityUK in Manchester, Liverpool Waters and Canary Wharf in London.  Leep Utilities has extensive experience of operating water and wastewater networks, with existing sites across the North West and the ownership of SSE’s water and wastewater networks will establish Leep Utilities as the largest independent water and wastewater network operator in the UK.

What does this mean for you?

Leep Utilities has exactly the same duties and responsibilities as SSE and will remain committed to providing you with a high standard of service. We can also assure you that the new ownership of SSE’s water and wastewater networks will not in itself result in an increase in your charges.  Charges will continue to be calculated in accordance with the requirements stipulated by our Regulator.

The only difference you will immediately notice is a change of company name from SSE to Leep on your future letters, bills and bank statements.

What happens next?

Other than a change of name nothing else will change. Your charges will not increase as a direct result of this change of ownership, and the ways you pay your bill will not change.

If you are a Direct Debit customer, you do not need to resubmit a Direct Debit mandate; your payments will continue but you will notice a name change on your bank statements to Leep.

How do you get in touch?

Please contact us on:

Tel: 0345 122 6780


If you have any further questions, please click here to access our FAQs.

SSE and Leep Utilities remain committed to providing excellent standards of service before, during and after this transition. Please do not hesitate to contact us if you have any questions or concerns.

Think Before You Flush

Across the UK, millions of pounds are spent every year cleaning drainers and sewers due to items being flushed that cause blockages and sewer disturbance. Click here to learn more about what you should and shouldn’t be flushing down your loo.

Water Saving Tips

Small changes can make a big difference to the amount of water you use, and therefore, your water bills. Click here to learn more about how to save water, and save money on your water bills.

Useful Documents

To see our charging statements and terms and conditions, please click here.