Notice of Planned Works in PO19 postcode

Updated – Thursday 16th July 2026

We will be completing planned maintenance works in the Graylingwell Park area commencing at 11pm on Wednesday 22nd July 2026. We expect works to be completed by 4am on Thursday 23rd July 2026.

During this time you will experience an interruption to your water supply. To prepare for this temporary interruption, we recommend filling any kettles, jugs or containers you may need in advance.

As the supply will be interrupted, when your water returns it may be discoloured or you may experience air in the pipes – this is normal. If you do experience this, please run the cold water tap nearest to your stopcock (usually in the kitchen) for a few minutes until the water runs clear.

We are sorry for any inconvenience this may cause and we will endeavour to minimise disruption as far as possible. Thank you for your patience and understanding whilst this maintenance work is completed.

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Water Efficiency / Hot Weather

Updated: Tuesday 21st July 2026

As the UK experiences further periods of hot weather, demand for water remains high. As a result you may experience a reduction in pressure, especially at peak times. Please help keep water flowing by using water wisely and consider how you can save water. Check out our advice here >

www.leeputilities.co.uk/water-saving-tips

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Water Outage in W3 and W12 postcodes

Updated – Thursday 16th July 2026

Water is flowing for all customers however you may experience periods of lower pressure during periods of high demand.

Work is continuing on the burst pipe to complete the permanent repair and Thames Water have confirmed they expect this work to be completed by Tuesday 21st July 2026.

Updated – Wednesday 15th July 2026

We are aware of a large burst on Acton Lane in Chiswick, W4 post code which may be impacting our customers in the Royal Gateway, Centre House White City and White City areas with either low pressure or no water. Thames Water have been working on the burst pipe since yesterday evening and they continue to work as quickly as possible to carry out repairs.

We are sorry for any inconvenience this may be causing and really appreciate your patience while work is completed to resolve the issue.