Regulatory Documents
We uphold the highest standards of service quality and safety, while ensuring transparent customer communication and accurate regulatory reporting.
Please find below links to all our regulatory documents for water, electricity, and heat services.
Regulatory Documents - 2025/2026
- LNWL Statement of Assurance 2025-26
- LNWL Non Household Retail Charges Scheme
- LNWL Household Retail Charges Scheme 2025-26
- LNWL Water Wholesale Charges Scheme 2025-26
- LNWL Water Wholesale Charges Statement of Assurance 2025-26
- LNWL Regulation 5 - Notification Form
- LNWL Statement of Assurance - Charging Arrangements For New Connections 2025-26
- LNWL Charging Arrangements For New Connections 2025-26
- LNWL Vulnerability Strategy 2025-26
- LWNL Water Resource Management Plan - 2025-2050
- LENL Schedule of Charges & Other Tables 2025-26
- LENL Connection Charging Methodology 2025-26
- LENL Schedule of Charges & Other Tables 2026-27
- LENL DuOS Charging Methodology Statement 2025-26
- LEEP ESG Annual Report 2025
Codes of Practice
Charges Scheme Assurance Statements
- LNWL Household Retail Charges Scheme 2024-25 England
- LNWL New Connection Charging Arrangements 2024-25
- LNWL New Connection Statement of Assurance 2024-25
- LNWL Non Household Retail Charges Scheme 2024-25 in England & Wales
- LNWL Statement of Assurance 2024-25
- LNWL Wholesale Charges Statement of Assurance 2025-26
Electricity Annual Submissions
- LENL Approved Bad Debt Claim
- LENL Flexibility Procurement Report
- LENL Flexibility Services Statement
- LENL Certificates Under Licence Condition
- LENL Elexon Annual Qualification Statement
- LENL Schedule of Undertakings Paragraph 31.1 of Electricity Distribution Licence
- LENL Statement of Factors Financial Operational Resources Certificate
- LENL Letter of Delegated Authority
- LENL Flexibility Services Statement